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TopGoods BG is designed to facilitate your life and the lives of your loved ones. Our main goal is to offer you easy and fast shopping for the latest products at the moment. These are goods for: health, beauty, fashion, accessories, workouts, gifts for him/her and many others, not to forget and the most important - Home comfort. For this, our team works for you, our customers, to make sure that the goods you receive will be the most up-to-date at the best prices that can be offered on the market.
I ORDERED THE PRODUCT. HOW LONG WILL IT TAKE TO DELIVER?
Delivery is up to 2-3 working days. After you place an order on our site, we will call you the next business day to confirm the order.
Depending on the number of orders for the day, the occupancy of our team or courier company, there is the possibility of delaying the call by another day.
WHAT IS THE COST OF DELIVERY AND WHAT TO DO IF THERE IS A PROBLEM WITH IT?
The delivery price is determined before completing the order in the Cart section. Any delivery over 50euro. Free , taking over from our store.
We work with courier company EKONT and closely monitor the quality of its services.
In case of a problem with the delivery time, the courier's attitude towards you or a problem with the integrity of the product itself, please alert us by email address ( firstname.lastname@example.org ) to take the necessary measures.
Our goal is to offer not only quality product, but full quality service in all its forms.
Your feedback is key to our development.
HOW CAN I CONTACT YOU?
Email us at email@example.com
We reply to all messages within 24 working hours.
Return and exchange
We send your products in undamaged commercial form and content, completely usable! If you have any doubts when accepting the products, please contact us immediately and make a complaint to the courier who delivers your order. If you want to return a product, it must be returned in commercial form. Under commercial form it is understood that the product is in UNDAMAGED packaging and is NOT USED.
Please note that once you complete your order, it is delivered to the courier company as quickly as possible and cannot be stopped. If you cancel an order that has already been sent, you owe the delivery to the courier company in both directions.
You can use the standard withdrawal form provided, but this is not required. You can also fill in and submit electronically the standard withdrawal form or other unambiguous application for cancellation on our website topgoods.bg If you use this option, we will immediately send you a durable medium (eg by e-mail) to confirm receipt. of refusal.
Once we receive the products, we will check whether they correspond to the original condition and the type in which they were sold to you, and we will notify you if we find any remarks reducing their value.
We will make the refund to the bank account specified by you, no later than 14 days from the date of receipt; in any case, this refund will not incur any costs for you.