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In the event that he wishes to replace the amount of goods ordered and received or wants another product, the customer has the opportunity to replace the purchased goods within 14 days of receipt. The consumer shall only be liable for the reduced value of the goods caused by testing them other than what is necessary to establish their nature, characteristics and good functioning. Returned goods must be labeled, in good commercial form, not worn. The following must be attached to the shipment: a receipt and a return, claim, and replacement form. In the event of a replacement or cancellation of the order, the client pays the courier service. The client has the right to replace the purchased item with the selected product (s) from the store, in the form in must indicate the desired product (s). When a customer wants to replace a merchandise with another, more expensive than the one he returns, chopni.com, initially deducts the customer's paid product amount and informs the customer of the amount of the final surcharge. If the above conditions are not met, the replacement can be done!
No back-up parcels are accepted.
Consignments with returned goods which, due to inappropriate packaging, have been damaged during transportation, will be returned to the customer at his expense. Carefully package the shipment to ensure that the goods are stored during transport.
The return of items by customers personally at the specified address is not accepted. We only accept consignments