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Payment Information

payment info page

Last Updated: 9 January 2019
 

Payment Methods

Chopni Marketplace allows users to use various payment methods on Chopni.com.
You can pay using:

  • Credit/debit card (Visa, Visa Electron, Mastercard, Maestro, V Pay)
  • Easy Pay (only for customers in Bulgaria)
  • ePay.bg
  • PayPal
  • Cash on Delivery (only for some products)
  • Direct bank transfer to :
     
    • Bank Name: UniCredit Bulbank
      Account Name: Chopni Ltd.
      IBAN: BG94UNCR70001523040774
      SWIFT (BIC): UNCRBGSF
       

Accepted Currencies


Cureently, you can pay, using several currencies: € (EUR), $ (USD), £ (GBP), lei (RON), лв. (BGN).


Returns Policy

Chopni holds the funds from any purchase for 14-day period after the item/s have been received by the customer.
Every seller should offer at least 14 days return policy, excl special circumstance items (such as custom made products, perishables etc) when specific terms apply.
All returns must be processed within 14 days after order receival by the customer. Requests placed after this periodmight not apply to the terms.


Cases and Disputes

Should any disputes occur, try to come to a solution directlyt with the Seller. If they do not comply or do not reply to your messages, you can contact us and we will take action.
In the event a dispute arises between You and Chopni.com, please email our support team at support@chopni.com and we will try our best to find a solution.
Any other disputes should be reported to your local law enforcement, Postmaster General, a certified mediation, or arbitration entity.