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Buyer Protection

Buyer protection

Last Updated: 3 January 2019
 

One of our main goals is to create a safe, pleasant and meaningful experience for our clients while shopping on Chopni.com



For this reason we take very seriously all aspects of our activities, and we make sure we work with:

Verified Suppliers - Before getting approved for participation on Chopni.com, all suppliers go through a detailed registration process, and provide all necessary legal information about their brand and trading company. This information is analyzed and verified by our legal team, and the trading reputation of the manufacturer is confirmed. A detailed contract, including all necessary obligations towards the end clients is signed between the manufacturer and Chopni.com. Only then the manufacturer is eligible to start trading on the platform.

 

Always be vigilant when shopping online and check the information sources and sellers, which you are interacting with.



Money Guarantee - To make sure you don't run into any unwanted experiences, Chopni.com will keep your money safe until you receive your order, and will only then release it to the manufacturer. If for some reason your order is not with you within 14 days, Chopni.com will return your money immediately.



Returns - You can return any item within 14 days of receival, and no questions will be asked. However, the items must be intact, without any damages, in original packaging and the condition must be the same as you received the goods in. 



Security - We believe that security and trust are a very important aspect of any venture, this is why we keep up with all trends and use the best security features available.